1. Introduction

Welcome to customerappliancesservice.ind.in (“we”, “our”, “us”). We are an independent service platform providing home appliance repair and maintenance services across India.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit enquiries, or book our services.

2. Information We Collect

a. Personal Information

When you contact us or request a service, we may collect personal information including your name, mobile number, email address, service address, and any other details you voluntarily provide.

b. Appliance & Service Information

To provide accurate and efficient service, we may collect details related to your appliance such as appliance type, brand, model, and a description of the issue.

c. Technical & Usage Information

We may automatically collect limited technical data such as your IP address, browser type, device information, and website interaction data. This information helps us improve website performance, functionality, and security.

3. How We Use Your Information

We use the information collected to:

• Register, schedule, and complete service requests

• Communicate with you regarding service confirmations, updates, and support

• Improve our services, operational efficiency, and website performance

• Comply with legal, regulatory, and operational requirements

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.

4. Data Protection & Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we take appropriate security measures, no method of online transmission or storage is completely secure. Your information is retained only for as long as necessary to fulfill service requirements or comply with legal obligations, after which it is securely deleted.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance website functionality and user experience

• Analyze website traffic and usage trends

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Your Rights & Choices

Subject to applicable data protection laws, you have the right to:

• Access the personal information we hold about you

• Request correction or deletion of inaccurate or unnecessary data

• Withdraw consent for data processing, where applicable

We will respond to all valid requests within a reasonable timeframe and in accordance with applicable laws.

7. Third-Party Disclaimer

We are an independent home appliance repair and service provider. We are not authorized, affiliated with, or endorsed by any appliance manufacturer or brand.

All brand names, logos, and trademarks displayed on this website are the property of their respective owners and are used strictly for identification and reference purposes only.